Knowledge Management

Microsoft digital technology can help businesses build successful knowledge management solutions by breaking down barriers to knowledge sharing. Read about the essentials of knowledge management in the two documents below, and then follow the links to learn more. The Microsoft KM Strategy Building KM Solutions

•   Go Inside CEO Summit with Craig Mundie •   Microsoft's Vision for Mobility and Wireless Technology •   Digital Dashboard Resource Kit 2.0 Released

Solutions in Action
Learn about the Microsoft knowledge management platform and solutions.

The Digital Dashboard

Share corporate, personal, external, and team information with a digital dashboard solution. Visit the main Digital Dashboard page to get the scoop on the next generation of digital dashboards and the new Digital Dashboard Resource Kit 2.0.

Learning
The ability to absorb ever-increasing volumes of information is key to survival for people, teams, systems, and organizations in today's rapidly changing business environment. See how several organizations use Microsoft technologies and products to adapt and prosper.
•	University of Texas at Austin Graduate School of Business
•	University of Akron
•	Partners HealthCare System

People
Recruiting, retaining, motivating, and empowering the highest-quality employees today is the cornerstone of tomorrow's successful knowledge-based organization. See how leading businesses use Microsoft technologies to create people-powered organizations.
•	J.D. Edwards
•	KPMG
•	Siemens Business Services
•	HR Web

Customers and Partners
Satisfying customers and partners is a critical element of success. The whole organization must focus on generating the best customer experience. See how these organizations use Microsoft technologies and products to satisfy their customers.
•	eCompanyStore.com
•	Taco Bell

Planning
The more useful the information you have about your business, customers, partners, and competitors, the faster and more accurately your company can make decisions. See how these organizations use Microsoft technology and products to increase competitive advantage, control costs, and maximize profits.
•	Rohm and Haas Company
•	Prandium, Inc.
•	We're Entertainment, Inc.
•	Harris Microwave Communications
•	MS Sales

Collaboration
Effective collaboration among people, teams, and organizations—at anytime and in any place—is key to achieving competitive advantage. See how these organizations use Microsoft technologies to let employees collaborate and generate real business value.
•	Motorola
•	CARE Canada
•	Bharat Petroleum Corporation Limited
•	Cinergy
•	Comedy Central
•	ENEL
•	Merrill Lynch and Co., Inc.